General Questions

Who uses the Learning Center?

What programs or services do you offer?

Where are you located?

Can I talk to someone over the phone to get more information?

Making Appointments and Registering for Events

How do I make an appointment to see an academic counselor?

How do I cancel or reschedule an appointment?

What happens if I forget to cancel an appointment?

How many appointments can I make each week?

What can I do if I’ve run out of weekly appointments but I still need help?

I don’t have an onyen; can I still register for a Learning Center class or event, or make an appointment with a staff member?

Do I need to be a UNC student to use your services?

I am a parent or an instructor of a UNC student.  Can I schedule an appointment with Learning Center staff to discuss concerns about a student?

Can I bring a friend to my appointment?

Can I make a weekend appointment?

Tutoring

How do I make an appointment to see a tutor?

How does tutoring work?

Can I also hire a private tutor?

How do I become a tutor?

How much does tutoring cost?

How many tutoring appointments can I make each week?

What Happens in a Session with an Academic Counselor

What kind of help can an academic counselor provide?

Will you let my professor know that I came to the Learning Center for help?

Will you let my parents know that I came for help?

Do academic counselors provide career counseling and course advising?

Can academic counselors help me add/drop a course?

Standardized Test Prep Classes

How do I register for a test prep course?

What do prep courses cost?

Who are the instructors for the prep courses?

Speed Reading and Study Skills Short Course

Who can enroll in the Speed Reading and Study Skills Short Course?

How often is the course available?

How much improvement can I expect when I finish the Speed Reading Course?

Will I earn course credit?

Is there a fee to enroll in the Speed Reading Course?

Will I need to buy any materials?

What can I do to improve my reading skills if this course doesn’t fit my schedule?

Coaching

What is coaching and how is it different than academic counseling?

How do I sign up for coaching?

What is group coaching?

For Faculty and Staff

A student’s poor test scores don’t match his performance in class.  How can I help?

I wonder if one of my students may have a learning disability or ADHD, but she hasn’t said anything to me.  What’s the best way to approach this topic with the student?

For Parents

My child has a learning disability and/or ADHD.  What kinds of services are available to him?