Get To Know Our Staff


Kim picKim’s career has been spent fostering the creative, student-centered, tech-savvy communities that are Carolina’s Writing center and Learning Center.   She enjoys dynamic, interdisciplinary environments where students discuss, evaluate, imagine, discover, reflect, and stretch into new ideas and academic habits.   Although she currently spends much of her time collaborating with colleagues to build Learning Center services and programs, she loves meeting with individual students and listening as they define and refine their academic selves.   She’s always glad for time to travel, read, make art, and enjoy life in Durham with her husband and two teenagers.

robinRobin’s background is in biological sciences and public health.  She enjoys serving students as an academic coach and counselor.  She facilitates the learning group Bio Cell that serves students in the Biology 101 course.  She also assists students as they prepare for the Medical College Admissions Test (MCAT).  She is passionate about her three amazing children and wonderful husband.


Christy Webb 2Christy loves working with Carolina students, and has done so in a number of ways since coming to Chapel Hill as a grad student in American literature.  She has taught writing and literature courses in the English department, served as a tutor for student athletes, and worked as a private GRE tutor.  Although she has also worked for “that other school” as a Duke TIP instructor, she is a Tar Heel at heart! At the Learning Center, Christy coordinates the peer tutoring program.  When she’s not working on her dissertation, she enjoys traveling, playing tennis, and beating her husband at Scrabble.

Sangeeta Desai 2Sangeeta loves helping people achieve their goals. Throughout her experiences in learning and education, she has had the opportunity to work with university students in various roles. These include working in workshops and in classrooms as a Student Academic Counselor, Teaching Assistant and Instructor. Sangeeta has a PhD in South Asian Studies and is currently in the School of Information and Library Sciences at UNC learning how to be a digital archivist and be computer literate. In her free time, Sangeeta likes to engage in various creative endeavors, practice yoga and above all spend time with her wonderful husband and daughter.

Joseph Hooper 2Joseph is an experienced educator who is committed to helping college students unlock their academic potential and gain the tools necessary for success in all facets of college life. He developed his passion for working with students through years of teaching courses in humanities and education and serving as an academic advisor for post-secondary institutions in Greenville (SC) and Chicago. Joseph is currently a Ph.D. student in cultural studies and literacies at UNC and a scholar in the Ph.D. Lab for Digital Knowledge at Duke. In his spare time, he enjoys walking, reading and indulging in popular culture.

marc howlettMarc is dedicated to working with college students, strongly believing that everyone can learn and improve. Prior to joining the Learning Center as an Academic Coach and facilitator of test prep study groups, he worked for three years next door at the Writing Center. Marc is a PhD Candidate in UNC’s Department of City & Regional Planning with a specialty in freight transportation policy and planning. When not working at the Learning Center or on his dissertation, Marc and his family frequent Durham libraries, parks, construction sites, and transportation facilities.


TLMwhite background headTheresa’s career in education has allowed her to be a teacher, teacher trainer, counselor, learning specialist, author and a coach with individuals from ages 3 to 60.   Working with college students is her favorite role.   She loves coaching students to discover ways to balance their lives and live the life of their dreams now!  While she has special talents for helping students with diagnosed and undiagnosed learning, attentional and emotional differences, she welcomes any student who is ready to grow.   She and her husband love their life in Raleigh and are surrounded by a large extended family.  In her free time she enjoys reading, gardening, sewing, playing piano, traveling and learning to relax and do nothing.

conor oneilConor’s experiences in education have focused on effectively balancing academic, social, and emotional aspects of life. He is currently earning his PhD in School Psychology and has worked as a School Psychologist at the high school level in Baltimore and Washington D.C. prior to joining the Learning Center. Conor is committed to supporting students in achieving their individual goals by honing effective strategies and minimizing stress. Outside of academic coaching, Conor has coached high school lacrosse for a number of years, and enjoys bike riding and seeing live music in his free time.


Mathew PalmerMathew thoroughly enjoys helping college students identify and achieve their short- and long-term goals. He focuses on strategies and techniques that fosters students’ growth and strongly believes that everyone can achieve their goals through personal development and a good support team. Prior to joining the Learning Center, Mathew taught high school science and served as the school’s curriculum director in Los Angeles. He has also worked as a youth service learning project coordinator, helping students develop and implement campus sustainability projects. Mathew has tutoring experience in Chemistry, Biology, Calculus and Literacy. Mathew is a PhD Candidate in UNC’s Department of City & Regional Planning with a specialty in cities and schools. When not working at the Learning Center or on his dissertation, Mathew and his family like to be outdoors, whether on a hike, camping or going for a walk in Downtown Durham.

Bob’sbob career in education has given him the opportunity to work one-on-one with students, to teach in classrooms, and to create larger educational programs. He has worked as a writing tutor; taught in communities, high schools, and at Carolina; and has developed and coordinated educational programs for a variety of audiences and ages. Bob is passionate about using education as a tool for both personal reflection and social change, and he wants to create opportunities for all students who enter Carolina to succeed. In his free time, he enjoys running, cooking, reading, and discovering new music in all genres. He is a proud resident of Durham, where he lives with his wife and two daughters.

KristenKristen’s years in education include various roles: classroom teacher, curriculum developer, private tutor and academic coach.  She enjoys helping both undergraduate and graduate students create an overall goal-centered Tar Heel experience, as well as develop effective academic skills.  Kristen has particular interest in students with ADHD and LD, and coaches them to manage and even embrace their learning differences.  Kristen loves yoga, writing, cooking, spending time with her family, and getting to the mountains or beach when she can.

JackieJackie is passionate about working with college students, especially at UNC!  She received her Master’s in Mathematics from Carolina, during which she had the opportunity to teach several undergraduate math classes.  She is excited to be an academic coach at the Learning Center, where she is specializing in mathematics and facilitating the Math Plus study groups for students taking Math 110, Math 130, and Math 231.  In her free time Jackie likes to hang out with Cooper, her adorable puppy, and play board games with her fiancé.